Freight forwarding industry is a very specialized field, there are many unknown routines. Here are some possible scenarios

overcharge

Some bad freight forwarders may add some extra charges to the list of fees, such as loading fee, bill of lading fee, towing fee, etc. These fees may not be necessary, but the shippers may not be aware of them and may therefore be forced to pay these additional fees.

Replace the hatch

Some bad freight forwarders may change the cargo from the original agreed hold space to another hold. This can result in additional shipping time and costs that the shippers may not be aware of.

Take the place of a pillar

Some bad freight forwarders may change the brand or model of goods to a different one to avoid duties or other fees. This may result in the seizure or confiscation of the goods, and may lead to great losses for the owner.

Bad service

Some freight forwarders may offer a low price but not a high quality service. For example, they may disregard the safety of goods and fail to provide proper protective measures, leading to damage or loss of goods in transit.

Evade responsibility

Some forwarders may avoid liability if goods are damaged or lost. For example, they may place the blame on other transport companies or shipping companies, or on the shippers themselves.

Therefore, when choosing a forwarder, the shippers should choose a reliable and professional forwarder, and fully understand the service content and cost of the forwarder, so as to avoid unnecessary losses and risks.